Contact Us
We’re Here to Help
Questions about a product or order? Send us a message and our customer support team will help you with the next steps.
CONTACT OUR TEAM
Customer support for Veliisea is provided by Yunnan Santi Technology Co., Ltd.
Need Help With an Order?
Please include your order number, the email address used during checkout, and a brief description of your request. Providing these details helps us review your order more quickly.
Damaged, Defective, or Incorrect Order?
Please send clear photos or videos showing the product and the issue. Photos of the packaging or shipping label may also help us review your request.
Before Sending a Return
Do not return an item before contacting us. Return instructions and the applicable return address will be provided after our team reviews your request.