Return and Refund Policy

Support for an Issue

If an item is damaged, incorrect, or materially different from its description when received, contact us promptly with the order number and relevant photos. We will evaluate the request and outline the available resolution.

Refund Method

Approved refunds are returned to the original payment method whenever possible. Eligibility and treatment of delivery-related costs depend on the circumstances and applicable law. Please email service@veliisea.com before returning an item.